The CE export version
Settle these before shipping
Three decisions on certification
Who pays (list it separately in the quotation), how the schedule absorbs it (write it into the contract), and whose name the certificate carries. The usual split: Jiangsong provides technical files, test machines and rework; the user provides the local agent, the registering entity and local regulatory advice.
Voltage and plugs
Mains differs by destination — 230 V / 50 Hz in Europe, 100 V / 50–60 Hz in Japan, 220 V / 60 Hz in Korea, 120 V / 60 Hz in North America. Charger input and plug type are specified per destination, never defaulted.
Language
Manuals, warning labels and the touchscreen: agreed at order stage. Chinese and English are standard; other languages by arrangement.
Shipping
Sea freight takes time, so packaging is upgraded against damp and corrosion. Air freight is constrained by the battery and needs the full documentation and a dangerous-goods declaration. Packed dimensions and weight are issued early for freight quotation.
Service and spares
On-site support is expensive and slow, so the contract should make remote support primary and state what triggers a visit and who pays. Train at least two people on site to do basic diagnosis, and carry one class more spares than usual — a two-month wait for a small button is not worth it.
Two questions come up. Certifying a standard machine yourself is not advised: the CE version carries specific structural and electrical changes, certification is model-specific, and consistency cannot be guaranteed otherwise. Mixing export and domestic versions on one site is also unwise, since the two body heights need different rack clearances.